Refund and Return Policy

At Mused, we strive to provide high-quality online music education services. If you are not completely satisfied with your purchase, we encourage you to review our Refund and Return Policy below.

1. Eligibility for Refunds
Refunds are available for digital products and services within 30 days of purchase. To be eligible for a refund, you must have completed less than 50% of the course or lesson content.

2. How to Request a Refund
To request a refund, please contact our customer service team at support@mused.com with your order number and a brief explanation of your request. We will process your request within 5-7 business days.

3. Non-Refundable Items
Some items are non-refundable, including:

  • Gift cards
  • Downloadable products that have been accessed or downloaded

4. Changes to This Policy
Mused reserves the right to modify this Refund and Return Policy at any time. Any changes will be effective immediately upon posting on our website.